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Privacy Policy

At Wiggle & Grow Children’s Therapy, we are committed to protecting your privacy and handling personal information in a safe, lawful and transparent way.

This Privacy Policy explains how we collect, use, store and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

​Who we are 

Wiggle & Grow Children’s Therapy provides occupational therapy services for children and families.

For any questions about this policy or how your data is used, please contact:
admin@wiggleandgrowtherapy.co.uk

What information we collect

We may collect personal information including:

  • Parent or carer names and contact details

  • Child’s name, date of birth and address

  • Medical, developmental and educational information

  • Assessment findings, therapy records and reports

  • Appointment, invoicing and payment information

How we use your information

We use your information to:

  • Provide occupational therapy assessment and intervention

  • Plan and review therapy support

  • Write reports and communicate with parents, carers and relevant professionals

  • Manage appointments and payments

  • Meet safeguarding and legal responsibilities

Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Consent

  • Contract

  • Legal obligation

  • Vital interests

  • Legitimate interests

Who we may share information with

We may share information with relevant professionals involved in your child’s care, such as:

  • Schools or nurseries

  • GPs or other healthcare professionals

  • Local Authorities

  • Other professionals working with your child

We only share information where consent has been given, or where there is a legal or safeguarding reason to do so.

How your data is stored

We take appropriate steps to keep your data secure. This includes secure digital storage, password-protected devices, and restricted access to confidential records.

How long we keep information

Records are kept in line with professional and legal requirements, and then securely destroyed when no longer needed.

Your rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Object to or restrict processing in some circumstances

  • Withdraw consent where consent is the basis for processing

To make a request, please contact us using the details above.

Complaints

If you are unhappy with how your data has been handled, please contact us first so we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO).

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